Effective Date: April 14, 2026

Company Name: KAGNIGUS LIMITED

Registered Address: 77 Camden Street Lower, Co. Dublin, Dublin, D02 XE80, Ireland

Website: reloadskins.com

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of reloadskins.com (the “Website”) and the services provided by KAGNIGUS LIMITED (“we”, “us”, “our”).

By accessing or using our Website, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

These Terms constitute a legally binding agreement between you (“user”, “customer”) and KAGNIGUS LIMITED.

2. Nature of Services

reloadskins.com is an eCommerce platform that allows users to purchase digital in-game items, specifically Counter-Strike 2 (CS2) skins.

  • The Website is not a marketplace

  • Users can only purchase items, not sell or trade them

  • All items are delivered digitally via Steam

We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice.

3. Eligibility

To use our services, you must:

  • Be at least 18 years old

  • Have a valid Steam account in good standing

  • Provide accurate and complete information during checkout

By using the Website, you confirm that you meet these requirements.

4. Account & Steam Requirements

To receive purchased items, users must:

  • Provide correct Steam account details

  • Ensure their Steam account is able to receive trade offers

  • Ensure there are no trade restrictions, bans, or privacy limitations

We are not responsible for delivery failures caused by incorrect account information or Steam-related restrictions.

5. Orders & Payments

5.1 Order Placement

When placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the selected payment method

  • You accept the final price displayed at checkout

Orders are considered final once payment is successfully processed.

5.2 Payments

All payments are made via credit cards using secure payment systems.

  • Prices are displayed in applicable currency

  • We reserve the right to change pricing at any time

  • Payment must be completed in full before delivery

We do not store full payment card details on our servers.

5.3 Fraud Prevention

We reserve the right to:

  • Refuse or cancel any order suspected of fraud

  • Request additional verification if necessary

  • Block access to users engaged in suspicious activity

6. Delivery of Digital Items

6.1 Delivery Process

Purchased skins are delivered digitally via Steam trade offers.

Delivery typically occurs within a reasonable timeframe after payment confirmation, but delays may occur due to:

  • Steam system issues

  • Trade restrictions or cooldowns

  • Incorrect user-provided information

6.2 Responsibility

It is the user’s responsibility to:

  • Accept the trade offer promptly

  • Ensure their account is configured correctly

  • Monitor their Steam account for delivery

We are not responsible for missed or declined trade offers due to user inaction.

7. Pricing & Availability

  • All products are subject to availability

  • We reserve the right to change prices without notice

  • In rare cases, items may become unavailable after purchase

If an item cannot be delivered, we will contact the user to provide a resolution.

8. Refunds & Returns

Refunds are governed by our Return Policy.

As digital goods are delivered electronically:

  • All sales are generally considered final

  • Refunds are only provided in specific cases (e.g., item not delivered or incorrect item received)

Users must contact support within the specified timeframe.

9. Prohibited Use

You agree not to:

  • Use the Website for unlawful purposes

  • Attempt to exploit, hack, or disrupt the service

  • Provide false or misleading information

  • Engage in fraudulent payment activity

Violation of these rules may result in account suspension or permanent ban.

10. Limitation of Liability

To the fullest extent permitted by law, KAGNIGUS LIMITED shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data, profits, or digital items

  • Issues caused by third-party platforms such as Steam

Our total liability shall not exceed the amount paid by the user for the relevant order.

11. Intellectual Property

All content on reloadskins.com, including:

  • Website design

  • Text and graphics

  • Logos and branding

is the property of KAGNIGUS LIMITED and is protected by intellectual property laws.

Unauthorized use is strictly prohibited.

12. Service Availability

We aim to provide uninterrupted access to our Website, but we do not guarantee that the service will always be available or error-free.

We may perform maintenance, updates, or changes that temporarily affect availability.

13. Termination

We reserve the right to:

  • Suspend or terminate access to the Website

  • Cancel orders

  • Restrict users who violate these Terms

Such actions may be taken without prior notice.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Ireland.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Irish courts.

15. Changes to Terms

We may update these Terms & Conditions at any time.

Changes will take effect immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

privacy@reloadskins.com

You may also reach out via the contact form available on the Website.