Effective Date: June 21, 2026

Company Name: KAGNIGUS LIMITED

Company Number: 813466 (Ireland)

Registered Address: 77 Camden Street Lower, Co. Dublin, Dublin, D02 XE80, Ireland

Website: reloadskins.com

These Skin Selling Terms (the “Terms”) govern the sale of in‑game Counter‑Strike 2 (CS2) items (“skins”) by you (the “Seller”, “you”) to KAGNIGUS LIMITED (“ReloadSkins”, “we”, “us”, “our”) through the selling tools available on reloadskins.com. They apply in addition to our general Terms & Conditions and Privacy Policy. By using the selling feature you confirm that you have read, understood and agree to these Terms.

1. Eligibility

To sell skins to us you must:

  • be at least 18 years old (or the age of legal majority in your country) and able to enter into a binding contract;
  • have a valid Steam account that you own and control, with a public CS2 inventory and a working Steam Trade URL;
  • be the lawful owner of the items you offer, with full right to sell them; and
  • complete identity verification (KYC) before any funds can be withdrawn (see Section 7).

We may refuse, suspend or reverse any sale, and may decline to on‑board any user, at our discretion where required for legal, security or fraud‑prevention reasons.

2. How a Sale Works

The selling process is as follows:

  • You sign in with Steam and provide your Steam Trade URL so that we can send you a trade offer.
  • We load your eligible CS2 inventory and display a price for each tradable item.
  • You select the items you wish to sell and confirm the offer.
  • Our trading bot sends you a Steam trade offer for the selected items. You must accept the trade offer in Steam to complete the sale. No sale is final until the items are received by our bot.
  • Once the items are received and any applicable Steam hold has passed, the agreed amount is credited to your internal ReloadSkins balance.

Only items that appear with a price in the selling interface are eligible. Items that are non‑tradable, untradeable due to Steam restrictions, not recognised by our price list, or priced at zero cannot be sold.

3. Pricing & Commission

  • All prices and balances are denominated in Euro (EUR, €).
  • Item prices are determined by our internal price list, which is based on prevailing CS2 market data, and may change at any time. The price shown to you at the moment you confirm an offer is the price that applies to that offer.
  • We apply a service commission of 3% to each sale. This means you receive 97% of the listed item value for the items sold (listed value − 3% commission). The commission rate in effect at the time of your sale is the rate that applies and may be updated for future sales.
  • Example: for items listed at a combined €100.00, the commission is €3.00 and your payout is €97.00.

4. Steam Trade Holds

Valve/Steam may apply a trade hold (escrow) to traded items independently of ReloadSkins. Where a hold applies, the items are locked by Steam — commonly for up to 7 days, and in some cases longer — before the trade is fully settled. Your balance is credited only after the hold period set by Steam has expired and the items have been received by our bot. We do not control the existence or length of Steam holds and cannot waive or shorten them.

5. Your ReloadSkins Balance

Proceeds from completed sales are credited to your internal account balance as store credit held with us. Your balance:

  • reflects the cleared proceeds of completed sales;
  • may be used towards purchases on reloadskins.com or withdrawn in accordance with Section 7;
  • carries no interest; and
  • may be adjusted by us to correct errors, reverse fraudulent or mistaken transactions, or comply with legal obligations.

6. Withdrawals

  • You may request a withdrawal of your available balance from the Withdrawal page in your account.
  • Withdrawals are paid by bank card (PAN) or IBAN bank transfer. You must provide accurate payout details; you are responsible for the correctness of the card number, IBAN and account‑holder name you supply.
  • The minimum withdrawal is any amount greater than zero, up to the full amount of your available balance.
  • Withdrawal requests are created with a Pending status and are reviewed manually before being processed. Statuses you may see are Pending, Processing, Completed and Declined.
  • Identity verification (KYC) must be approved before any withdrawal can be made (see Section 7).
  • Payment‑provider or bank processing times, fees and currency conversion may apply and are outside our control.

7. Identity Verification (KYC)

To prevent fraud and comply with applicable law, we require identity verification before funds are released:

  • You must upload a clear photo or scan of a valid identity document via your account.
  • Accepted file formats are JPG, JPEG, PNG or PDF, up to a maximum of 5 MB per file.
  • Documents are reviewed by our team. Your KYC status will be Pending while under review, and either Approved or Declined after review. If declined, you may submit again.
  • Withdrawals are unavailable until your KYC status is Approved.
  • Verification documents are stored securely and handled in accordance with our Privacy Policy.

8. Cancellations, Errors & Pricing Mistakes

Because skins are digital items delivered through Steam, a completed sale (where the trade offer has been accepted and the items received) is final and cannot be reversed by you. However:

  • You may decline or ignore a trade offer before accepting it; no sale takes place if the offer is not accepted.
  • We may cancel, void or reverse a transaction in cases of obvious pricing or technical error, suspected fraud, manipulation, or breach of these Terms, and may reverse any related balance credit.
  • If items are sent to us outside the official offer process, we cannot guarantee payment and may return or hold such items.

9. Prohibited Activity

You agree not to:

  • sell items you do not own or are not entitled to sell, or items obtained through fraud, chargebacks, stolen accounts or other unlawful means;
  • use the service for money laundering, fraud or any illegal purpose;
  • provide false identity, ownership or payout information;
  • attempt to manipulate prices, exploit bugs, or interfere with our trading bot or systems; or
  • use multiple or fake accounts to circumvent limits, verification or these Terms.

Breach of this section may result in cancellation of sales, forfeiture or hold of balance to the extent permitted by law, account suspension and reporting to the relevant authorities or to Steam.

10. Liability & Disclaimer

The selling service is provided on an “as is” and “as available” basis. We are not affiliated with, endorsed by, or sponsored by Valve Corporation or Steam. We are not responsible for delays, holds, restrictions or losses caused by Steam, your bank, payment providers, or factors outside our reasonable control. To the maximum extent permitted by law, our total liability arising out of or in connection with a sale shall not exceed the amount payable to you for the relevant transaction. Nothing in these Terms limits any liability that cannot be limited under applicable law.

11. Changes to These Terms

We may update these Terms from time to time. The version published on this page at the time you confirm a sale is the version that applies to that sale. Material changes will be reflected by updating the Effective Date above. Your continued use of the selling feature after changes take effect constitutes acceptance of the updated Terms.

12. Contact

If you have any questions about these Terms or a specific sale or withdrawal, contact us at info@reloadskins.com or through the contact form. Please include your account email and, where relevant, your order or withdrawal reference.